xTool Refurbished Products Policy
xTool Good Refurbished Products are pre-owned, and had been inspected, cleaned, and repaired to full working order and is in excellent condition. It may or may not be in original packaging. But they still run well and inspire endless good ideas of dream-makers and DIY hobbyists. To make the most of them, to reduce carbon emission 🌿, to appreciate DIY dreams ✨ of YOU ALL whatever budget you have, xTool inspected and fixed up as renewed ones. When they come to you, we make sure they are good and have undergone xTool's stringent refurbishment.
Substantial Savings for a Fully Functional Product
We make sure refurbished products are fully functional before sale, offering an enjoyable discount.
Quality Guaranteed
Enjoy 6-month warranty policy.
Support with xToolCare
To get additional coverage, purchase xToolCare that fits your machine.
For Refurbished F1 Machine
Product | Warranty | Details | Warranty Period with xToolCare | Warranty Period without xToolCare |
---|---|---|---|---|
xTool F1 | Main Parts | The main parts of the product except the non-warranty parts below. | 18 Months | 6 Months |
xTool F1 | Accessories | User Manual, material, screwdriver,toolkit, grease | No Warranty (Free replacement if damaged upon receipt) | No Warranty (Free replacement if damaged upon receipt) |
*Updated on Jan 10th, 2025. xToolCare only applies to damage or malfunction that has been confirmed by the xTool technical engineer. And each time, only one machine or one component can be repaired.
Better Software at Your Service
Compatible with mature engraving software: LightBurn
The layout, editing, and control software for common laser cutter. Engraving file format supports NC, BMP, JPG, PNG, DXF, etc.
LightBurn User GuideYour Must-Know Before Purchase
▸ Each xTool Good Refurbished Product:
- Undergoes full functionality testing, where any defective modules are replaced;
- Is put through a thorough cleaning and inspection process;
- Is repackaged (including appropriate manuals, and parts);
- Undergoes the same basic testing procedures and is assessed with the same technical guidelines as new xTool products;
- Some of the refurbished products may have slight signs of wear, which will not affect the normal functionality of the machine. Return requests for such reasons will not be entertained.
The refurbished products are only covered by a 6-month warranty, while new products come with a standard 12-month warranty. The refurbished products can only be exchanged for refurbished products. The request of exchanging to new product is not avilable .
▸ Return & Refund Policy
- Your package hasn't been shipped: In this circumstance, please email us at vicky@info.xtool.com to issue your order cancellation request within 12 hours. This is the fastest way you can get your order refunded. You are suggested not to open a chargeback, because your refund will thus be delayed, and a portion of the handling fee (charged by your paying bank) will be deducted from your refund by your bank.
- Your package is on the way: In this circumstance, please email us at vicky@info.xtool.com to intercept your package by vicky@info.xtool.com as soon as possible. You will receive a refund for your purchase price and pay us the costs such as interception fees and additional duties incurred. Return shipping costs are non-refundable. You will be responsible for the cost of package interception.
- Your package has been received: Once the package has been confirmed and signed for, you will not enjoy the current xTool official store return/refund policy. And the replacement policy is valid, however, refurbished products can only be exchanged for refurbished products, not new products).
If you approve of our policy, your refund will be processed. PS: The percentage of service fee mentioned above is based on the total price of goods, including tax and freight.
xTool F1
Personalize almost anything quickly on-the-go!
Key Feature Highlights
Key Feature
Highlights
Customization Has Never Been Easier!
Boost All Types of Business with xTool F1
4000mm/s Engraving: Done in Seconds
Adopting TURE Industrial-grade galvanometer system, xTool F1 guarantees the extraordinary laser performance.
Time Saved =
More Profit in Your Pocket
From tumblers to leather keychains, the xTool F1's rapid engraving capability allows you to turn minimal material costs into substantial profits.
Dual Laser to Engrave on Almost All Materials
Two Powerful Lasers in One Machine
Dual lasers combine the advantages of the two, bringing the best engraving result and expanding the range of material that can be engraved.
10W 455nm
diode laser
2W 1064nm
infrared laser
10W 455nm Diode Laser
The 10W (watt) 455nm diode blue laser can engrave clear and dark lines on materials like wood, leather, glass, rock, and paper. Additionally, the 10 watts of power enable the F1 to cut through up to 8mm of wood and 5mm of acrylic.
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2W 1064nm Infrared Laser
The 2W 1064nm infrared laser expands the engraving capabilities to include all metals and plastics, broadening the range of materials that can be engraved.
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We Stress Test Every Machine for Whatever You Need.
View All TestsxTool F1 Quality Test Report
Product excellence is the foundation of xTool. That's why we run rigorous tests to ensure that your product always meets the needs.
≥ 13,000 hours
of laser tube aging tests
(full power, 45 prototype machines)
≥ 5,000 hours
of motor aging tests
(Accumulated by 6 prototype machines)
≥ 90,000 times
of openning & closing the lid
≥ 6,000 hours
of power stability tests
(Accumulated by 3 prototype machines)
≥ 3,480 hours
of extreme environmental tests
(7 conditions with 25 prototype machines)
≥ 20 rounds
of reliability tests
(drop tests , impact test, vibration test, etc.)
Beyond just product quality, we are strict and meticulous in every step of the process at xTool. From carefully selecting suppliers to rigorously testing each product, we leave no detail unexamined.
Best Sourcing
We source materials only from the most reliable and high-quality suppliers.
7 Pre-Shipment Inspections
We perform 7 rigorous inspections on each package before it ships to ensure it meets our exacting standards.
100% Scenario Testing
We conduct comprehensive 100% scenario testing to verify all product functionality and performance.
Best Sourcing
We source materials only from the most reliable and high-quality suppliers.
Print Breathtaking Details
Redefine Accuracy with the Ultra Galvo System
xTool F1 features industry-leading Ultra Galvo technology, achieving 0.00199mm motion accuracy.
Ultra HD Resolution in Printing Powered by Advanced Algorithm
The powerful algorithm brings experience unparalleled detail and realism to the engraving.
Make Your Crafts Stand Out
xTool Optimizes Your Entire Creative Process
Artimind AI Help Your Draw
Artimind AI Help Your Draw
3 Ways to Bring Your Vision to Life with Al
Your design process is much simpler now. One sentence, one click, instant creation.
Words Design
3D Emboss Graph
Graph Adjustment
26 styles to Bring Ideas to Life
Powered by the most advanced AI model, finely tuned by our developers, equipped with a variety of preset styles, with just a few words, AI can generate laser-ready designs, offering over 10 style options.
DesignFind: 5000+ Project Ideas to Directly Use
xTool officials and experienced users share detailed project instructions and design files. You can access laser files swiftly and start engraving/cutting in one simple step. We also provide an array of design resources tailored to meet the needs of all crafting enthusiasts.
Learn more about DesignFindIntelligent Path Planning, Raises Productivity by up to 300%
The processing path can significantly impacts speed and efficiency. We've developed "Auto-Planning" function that automatically calculates the fastest processing path, maximizing productivity. Simply click "Auto-Planing", and get the fastest finish path. Intelligent Path Planning, raises productivity by up to 300%.
300+ Material EasySet™ Library: Set Your Materials Without Testings
One-click to set optimal parameters, no more testing and wasting materials to get the desired engraving results. Our extensive Material Library and continuously updated processing parameters cover all xTool machines and materials, tested in our labs to ensure the best outcomes.
Multi-canvas, Multi-machine Processing at the Same Time
It effortlessly juggles multiple processes across multiple functions, streamlining your workflow in one setup.It effortlessly juggles multiple processes across multiple functions, streamlining your workflow in one setup.
Manage All Machines and Projects
Connect a list of machines, open numerous projects, and jump between them seamlessly.
Better Control Your Tasks
Easily track all task progress in one list, pause or resume freely, and we'll give you a heads-up when it's all done.
Customer Self-design
Customer Self-design
Customer Online Payment
Customer Online Payment
One-click Order Access for Merchants
One-click Order Access for Merchants
Batch Order Management for Merchants
Batch Order Management for Merchants
SMB Handbook
xTool is committed to supporting small businesses with an unlimited Small Business Handbook, seasonal trendy ideas, and product tutorials to help bolster your business.
Learn MoreSMB Seminar
Don’t miss out—xTool frequently hosts sessions with thriving store owners to help you succeed.
Learn MoreFinancial Support
Buy Now, Pay Later with Affirm - Enjoy as low as 0% APR for 18 months. Load up your cart and select Affirm at checkout. Clicklease -Get instant approval with no hard credit pull and save your cash for other expenses to grow your small businesses.
Learn MoreSafe and Secure to Engrave Anywhere
For Home & In-store Use
The fully enclosed and locked cover prevents damage to eyes from powerful laser lights and safely contains any toxic odours associated with engraving, meeting safety standards.
Overheating
Protection
Overheating
Protection
Overheat
Protection
Password
Lock
Laser Light-Proof Cover
Smoke-free
Built-in Fan
Overheating
Protection
Overheating
Protection
Business Growth
Made Easy: One-Stop Solution
Enhance Your xTool F1 with Must-have Accessories
xTool F1
BUY NOWEfficiently Block Smokes
With a built-in fan and air purifier quickly extracting smoke and smell, you can engrave in private space or show it in public with a peace of mind.
Laser Light-Proof
The fully enclosed cover blocks the harmful light of both the 455nm diode laser and the 1064nm infrared laser.
Business Growth Made Easy: One-Stop Solution
xTool P2+F1
Your Best Business Combo
xTool P2+F1
Best Business Combo
Thickest cut, fastest engrave
3 lasers to engrave everything
Studio mass produce, customize on-site
Thickest cut, fastest engrave
3 lasers to engrave everything
Studio mass produce, customize on-site
Already Own a Laser Engraver? Here's Your Next Step!
255,000+
have chosen xTool to start their creative journeys.
xTool aims to fulfill the needs for creation of all people, by providing solutions combined of both innovative techniques and extraordinary user experience.