What should I do if I receive a product with a quality problem?
Please check the materials promptly within a week after receipt of the products. If there are problems on time, ask our customer service, and we will promptly respond professionally!
How can I get more discounts?
We recommend purchasing our material discount card, which you can enjoy an extra 20% off on most of the materials for one year! Specific discounts include:
How can I obtain the processing parameters for materials?
You can get precise processing parameters from the Material Easyset Library which has 400+ Material Parameters and 5,000+ Parameter Effects Preview, you can accurately obtain processing parameters for any material.
Is there a discount for buying bulk materials and how do I get it?
Bulk Order Discount is available for bulk purchases directly on the product detail page, the more you buy the more you get!
Where can I get creative inspiration for making?
Click here for inspiration, offering examples, tutorials, and discussions on a variety of crafting projects to help spark your creativity and inspiration.
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